Job Description

Job Description

Job Description

Job Title: Cell Phone Repair Technician

Location: 3338 Harwood Rd., Bedford, TX 76021

Job Type: Part-time to Full-time ~40 hrs

Salary: $13-$15 per hour

About Us: iFix is an emerging leader in phone and electronics repair. We are committed to providing exceptional service to our customers and the highest quality repairs. We specialize in repairing phones, tablets, computers, and various other electronic devices.

Job Summary: We are seeking an individual with both technical and leadership expertise. This leadership position will take ownership of the overall success of the company. The ideal candidate will have extensive knowledge of phone and computer repair, excellent inventory management skills, and a passion for technology.

Key Responsibilities:

• Oversee the daily operations and repairs, ensuring all repairs are completed efficiently and to the highest standard.
• Diagnose and repair a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices.
• Ensure the repair shop is well-organized and all tools and equipment are maintained.
• Maintain iFix operation standard operating procedures are followed and all quality standards are upheld.
• Consistently surpass sales and profit targets by maintaining costs, overseeing marketing initiatives, and building out the brand.
• Maintain an inventory of parts and order new parts as needed.
• Handle customer inquiries and complaints, providing excellent customer service at all times.
• Keep up-to-date with the latest technology and repair techniques.

Qualifications:

• +1 years of proven experience in phone and computer repair.
• Strong technical skills and a thorough understanding of electronic devices.
• Excellent problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Detail-oriented with a commitment to quality.
• Competence in Microsoft Office and equivalent solutions.
• High school diploma or GED; additional technical training or certifications are a plus.

Benefits:

• Sales Bonus
• Employee Discounts
• Competitive salary
• Opportunities for professional growth and development
• Supportive and collaborative work environment

Schedule:

• Day shift
• Store hours: 10AM-7PM weekdays and 10AM-5PM Saturday and 12PM-5PM Sunday

Experience:

• Phone & electronics repair: +1 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bedford, TX 76021 (Required)

Work Location: In person

We are a one-stop shop for repairing, protecting, and accessorizing all devices.

Company Description

We are a one-stop shop for repairing, protecting, and accessorizing all devices.

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