Job Description

Crisis24 Job Opportunity

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

The ideal candidate exudes and demonstrates a passion for security and safety. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include alarm/camera operators, residential security, emergency response, or a combination of these.

What You Will Work On

• Be responsible for safeguarding the client, family, and personal property at the residence.
• Incorporate the client's core values and code of conduct in all decisions and actions.
• Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Demonstrate effective communication with the client, the family, and other team members.
• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Who You Will Work With

This position is tasked with numerous functions providing as-needed support to all protective security details in the greater Chicago area.

What You Will Bring

• Must have a valid state level Guard Card
• Must have prior EP, law enforcement, or military experience
• Must be physically fit to meet the requirements of the job
• Law enforcement or military experience strongly preferred
• First Responder, Paramedic or EMT certifications strongly preferred
• Training in defensive driving, defensive tactics, counter surveillance/surveillance detection, and covert protection strongly preferred
• Ability to maintain a professional demeanor in all situations
• Discretion and the ability to interact professionally and respectfully with people
• Ability to communicate effectively, both written and orally
• Drug and nicotine-free; must pass a drug screening and submit to periodic screenings throughout employment
• Candidates must pass an extensive background check and in-house training assessment

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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