Job Description

Health and Wellness Specialist

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body's natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Responsibilities

• Maintaining a professional and courteous relationship with every client.
• Answering the phone and returning voicemails.
• Booking, rescheduling and canceling appointments.
• On-board new clients, obtain waivers and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products that we can offer to clients to support and enhance their goals.
• Educate clients on all Restore modalities.
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assist in social media efforts.

Qualifications

• A love for health and wellness.
• At least one year of customer service experience in a retail/service/fitness environment.
• Availability to work weekends.
• Holds or working toward a degree in kinesiology, exercise science, personal training or related field.
• Excellent communication skills

Compensation & Benefits

• Competitive compensation
• Flexible schedule in a fun work environment
• Access to complementary and discounted in-store services
• Opportunity for growth

Restore's unique retail locations are the antithesis of a traditional doctor's office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness. Restore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to add to our location. The Hyper Wellness Representative will be the first person our clients meet and should be able to provide excellent customer service to each and every guest who comes through our door. Compensation: $15.00 - $17.00 per hour

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness ® . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

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